Come join the MISA family

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IT Administrator

Description:

We are looking for a dynamic result-driven IT Administrator to join our growing team. Reporting into the Chief Technology Officer, the IT Administrator will be responsible for the maintenance, configuration and reliable operation of MISA’s computer systems, servers and data security systems.

Responsibilities:

  • Prepare and install new employee equipment including desktop and laptop imaging
  • Provide desktop support and technical assistance on all IT related issues
  • Perform maintenance on all user accounts including setting up new accounts and removing accounts
  • Install and support key software applications such as Microsoft Office 365, NetSuite, and other enterprise and internally developed applications as assigned
  • Document and implement operating policies and procedures related to all systems hardware and software acquisition, use, support, security, and backup
  • Support, monitor, test and troubleshoot hardware/software problems pertaining to LAN
  • Assist in integrating new applications and technologies into the current system
  • Assist in developing and implementing disaster recovery procedures

Requirements:

  • Bachelor’s Degree in Information Systems, Computer Science or other related field from an accredited college or university
  • 2+ years’ experience with system administration
  • Minimum 1-year experience with desktop support
  • Excellent customer service
  • Practical problem solving and troubleshooting skills
  • Familiarity with business technology peripherals such as copiers, printers, scanners, and mobile devices
  • Expert knowledge with Microsoft Office Suite

Benefits:

  • Extremely competitive Health Plan
  • Dental
  • Vision
  • 401K with a generous match
  • Substantial PTO
  • STD – employer paid
  • LTD – employer paid
  • Employee Life Insurance

Submit Resume/CV

careers@misaimports.com

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MISA Imports is carefully monitoring the COVID-19 pandemic situation and its potential impact on our team members, customers, and supplier partners. While we all navigate through the uncertainties of the virus and the sporadic lock downs, we are all facing truly unprecedented and trying times.

The global pandemic is affecting all of our families, businesses and communities. During this time however, we wish to communicate MISA’s continued service, and share some of the measures that have taken place. As part of MISA’s commitment to the health and well-being of our entire community, we want you to be aware of the steps we are taking to protect our employees and to minimize any disruption to business.

First and foremost, for all those who are affected by the COVID-19 pandemic, our hearts go out to you. We sincerely hope the recent actions yield the desired results and stop the spread. As with any business, protecting our team members and minimizing the adverse impact to our operations and customers is the heart of our plans. Hence, our crisis management team is swiftly establishing and implementing enhanced internal measures that enable a safe work environment whilst diligently servicing our customers.

Though no plan can guarantee uninterrupted service, our plan thus far has allowed us to maintain continuity of operations. Our efforts since March 13th have so far safeguarded our people and enabled us to serve our customers in all locations. Please be rest assured that MISA is leveraging all of its resources during this time and we are committed to supporting business throughout the course of the COVID-19 pandemic. We are working diligently to ensure we can continue to provide the exceptional service you expect from us.

Sincerely,
Oubada S. Duwaji
Chief Executive Officer