Come join the MISA family

Sales Support

Job Description

The sales coordinator is a Support/Coordination position that carries out a number of functions to help sales representatives do their job more effectively. The position covers a range of tasks from contacting customers and prospects to arranging appointments or updating the status of an order or a delivery. The associate will be integral in maintaining the integrity of all customer relationships.

Candidates must have excellent administrative, the ability to gather and organize information, clerical record-keeping, computing skills and interpersonal skills to deal with customers and collaborate with other departments within the company.



  • Coordinates inventory management from sample request, order origination and sale fulfillment
  • Order management including tracking, customer updates, and product take-rates
  • Acts as a central HUB for sales support, coordinating with sales team on a daily basis on projects
  • Supports the marketing team in creating and/or editing marketing materials
  • Responsible for creating customer sales forecasting
  • Track and analyze customer depletion reports
  • Coordinating sales agendas
  • Gathering and executing product promotions
  • Responsible for all new item setups in customer systems
  • Performs other duties as assigned



Knowledge, Skills and Abilities:

  • Extensive experience with Microsoft Office software including Excel, Word, Outlook, and PowerPoint
  • Experience and/or understanding customer relations
  • Experience in marketing is preferred but not required
  • Experience in wine & spirits is a plus
  • Strong organizational & analytical skills
  • Able to efficiently manage multiple tasks in a fast paced environment
  • Excellent written & verbal communications skills
  • Able to work well with others & under minimal supervision
  • Attentive to detail & accuracy
  • Excellent project coordination and document management skills



Education and Experience Requirements:

  • Bachelor’s Degree in Business is preferred
  • Minimum of 2 years of working experience

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